© 2020 Savage Interactive. ABN: 39 142 265 969. 294 Elizabeth St. North Hobart, 7000 TAS, AUS.
We're the developers of Procreate,
the industry-leading app for artists.
Empowering creatives everywhere.
ICT Support Specialist
Field all level one support needs, manage and track hardware and oversee software licences and authorisations.
We're looking for an ICT Support Specialist with previous level 1 support or help desk experience. You'll handle all support requests and be the first port of call for any ICT related issues.
You'll manage and oversee login credentials, maintenance and approval of licenses, hardware/software installation and verification as well as general ICT trouble shooting. You'll work directly with our current ICT Coordinator to deliver a comprehensive ICT function in a rapidly scaling business.
Please note, this position is on-site here in Hobart, Tasmania.
- Familiarity with Apple and MacOS
- Deliver comprehensive level 1 support
- Create ICT guidelines and documentation
- Be an effective, timely and thoughtful communicator
- Update and maintain a company wide hardware register
- Demonstrate a methodical and organised approach to your role and tasks
ASAP start date